Solution Categories -> Learning Solutions
 
 

CariZMa do assist service-focused companies create and maintain high performing and efficient professionals, be it contact centres or branch face-to-face POS. We deliver a basket of programs focused on behavioral skills that is fit for both delivery channels

Yes, we do provide specialized Bi-Lingual (Arabic and/or English) education and training services customized to the needs of our clients. We also assist these same clients in improving the hiring and retention processes, and the organization structure in the sales divisions. 

Our training is based on Accomplished Based Learning™ and Adults Learning Principles. Based on our experience, background and best practices, we have developed our own training methodology.

Our learning solutions model is unique as it is based on the concept of "Schools" that all people have to pass at specific points in their careers.  In addition to the Schools, people go through specialized programs to cater for specific needs. This is achieved through both classroom tutoring, in addition to coaching (“buddy training”).

The strength of our training programs stems not only from our experienced team and delivery in the Arabic language but also the use of :
 

The objective of the Training Development Program is to enable the Frontliners to perform their jobs effectively. Consequently, Performance is the ultimate result and Training is a key tool to achieve this result.

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